FAQ

1. Is your Jewelry made of pure silver?

Our silver jewelry is made of 925 silver, which is the purest form of jewelry grade silver used to make jewelry worldwide. Every piece of jewelry comes with a 925 stamp and an authenticity certificate, so you can be assured that you're buying a high-quality product.

2. Is 925 silver real silver?

925 silver means 92.5% silver and 7.5% copper or nickel. So if you are buying 925 silver jewelry online, it’s not 100% pure silver but is as good as one. However, 925 silver has a great value in the market, and people love spending money on 925 silver.

3. Are there any shipping charges applicable to my order?

We offer free shipping on all orders across India. However, for orders to be delivered outside of India, delivery charges are applicable. We aim to provide transparent and affordable shipping options for our customers, ensuring a seamless shopping experience.

4. How much time does it take to Dispatch & Deliver my order?

We aim to dispatch your order within 1-3 working days of placement, Delivery Timeline will be 5 to 8 Working days and you'll receive a tracking link via email .

5. Can I Replace or Exchange the Product if I Don't Like?

Replacement or exchange shall be given only if there are any damages (Unboxing video is a must). For replacement, the item needs to be couriered back to the address we provide and we shall replace it and courier it once we get back your parcel. 

6. Is Package opening Video a must?

 Yes, in case of any missing items from your package please kindly provide us a complete package opening video without any cuts to facilitate easier help for you.